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Frequently Asked Questions

Find some HELPFUL INFORMATION about Sigmondo

If you have further questions, please don’t hesitate to use our contact form.

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TYPING TEXT is no fun!

Yes, we know. And we tried to find ways to make it easier: use Siri to dictate your text use an external bluetooth keyboard load the free Remote App from…

WEATHER (and city) are missing

Sigmondo uses your location to get weather info Sigmondo uses your current location to display weather information. The app gets your location by using the built-in location services of Apple…

Does Sigmondo PLAY MUSIC?

Sigmondo plays the sound from videos that are inside your media area – if you want so. There is also an option to disable audio output altogether. With sound in…

How do I PAY for the app?

Download the app for free from the App Store on your Apple TV. You can then use the demo content to test the basic features of Sigmondo. To use your…

I am trying to use the LIVE STREAMING feature, but…

Sigmondo technically supports video streams in the following formats: HTTP Live Streaming (HLS), best recognized by the file extension “m3u8”, YouTube live streams or RTSP and other VLC-compatible streaming formats.…

My LOGO PREVIEW is shown wrong!

This is technical limitation of Dropbox and OneDrive storage services. To save bandwidth and load a quick overview of your folder’s contents we just display thumbnail versions of your images…

What are these AREAS?

That is how Sigmondo defines the different areas that you can use for your individual content. After you have chosen a layout, you will only have access to the playlist…

What is the SCHEDULE PLAYLIST?

What is the difference between the Default and the Schedule playlist? The Default playlist is – as the name suggests – the playlist that is playing by default, without any…
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If you’re experiencing any issues with Sigmondo please feel free to contact us via our support form.

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Watch our video tutorials to gain more insights on how to use the various features of Sigmondo.

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